Support and Contact Information
===============================

If you encounter any issues, errors, or bugs while using `QhX` or `QhX_dynamical`, or if you have any questions or feature requests, please follow the guidelines below to ensure a prompt and efficient response.

Bug Reports and Issues
----------------------
1. **Check the Documentation:**
   Before reporting a bug, please review the documentation thoroughly to ensure that the issue is not due to a misunderstanding of the usage examples.

2. **Search the Issue Tracker:**
   Visit our [GitHub Issue Tracker](https://github.com/LSST-SER-SAG-S1) to see if your issue has already been reported. If it has, you can add additional comments or information if relevant.

3. **Submit a New Issue:**
   If your issue is new, please provide the following information:

   - A clear and concise description of the problem.
   - Steps to reproduce the issue, including any code snippets or data samples.
   - The version of `QhX` or `QhX_dynamical` you are using (e.g., 0.1.1 or 0.1.0).
   - The Python version and operating system you are using.

   You can submit your issue [here](https://github.com/lionandjelka/).

4. **Handling Critical Bugs:**
   For critical or urgent bugs that affect the functionality of the software, please add the label `critical` to your issue submission and describe why it requires immediate attention.

Contact Information
-------------------
For additional support or inquiries about the project, please contact:

- **Primary Maintainer**: Anđelka Kovačević
  - Email: `andjelka.kovacevic@matf.bg.ac.rs`
  - GitHub Profile: [@andjelka](https://github.com/lionandjelka)


Contributing and Feature Requests
---------------------------------
We welcome contributions and suggestions for new features or improvements. Please follow these steps:

1. **Fork the Repository:**
   Fork the official repository on [GitHub](https://github.com/LSST-SER-SAG-S1) and make your changes in a new branch.

2. **Create a Pull Request:**
   Once your changes are complete, submit a pull request with a detailed explanation of the modifications or new features added.


Support Response Time
---------------------
We aim to respond to bug reports and queries within **48 hours** during the workweek. However, response times may vary during weekends or public holidays.

Thank you for using `QhX` and `QhX_dynamical`!