Support and Contact Information

If you encounter any issues, errors, or bugs while using QhX or QhX_dynamical, or if you have any questions or feature requests, please follow the guidelines below to ensure a prompt and efficient response.

Bug Reports and Issues

  1. Check the Documentation: Before reporting a bug, please review the documentation thoroughly to ensure that the issue is not due to a misunderstanding of the usage examples.

  2. Search the Issue Tracker: Visit our [GitHub Issue Tracker](https://github.com/LSST-SER-SAG-S1) to see if your issue has already been reported. If it has, you can add additional comments or information if relevant.

  3. Submit a New Issue: If your issue is new, please provide the following information:

    • A clear and concise description of the problem.

    • Steps to reproduce the issue, including any code snippets or data samples.

    • The version of QhX or QhX_dynamical you are using (e.g., 0.1.1 or 0.1.0).

    • The Python version and operating system you are using.

    You can submit your issue [here](https://github.com/lionandjelka/).

  4. Handling Critical Bugs: For critical or urgent bugs that affect the functionality of the software, please add the label critical to your issue submission and describe why it requires immediate attention.

Contact Information

For additional support or inquiries about the project, please contact:

Contributing and Feature Requests

We welcome contributions and suggestions for new features or improvements. Please follow these steps:

  1. Fork the Repository: Fork the official repository on [GitHub](https://github.com/LSST-SER-SAG-S1) and make your changes in a new branch.

  2. Create a Pull Request: Once your changes are complete, submit a pull request with a detailed explanation of the modifications or new features added.

Support Response Time

We aim to respond to bug reports and queries within 48 hours during the workweek. However, response times may vary during weekends or public holidays.

Thank you for using QhX and QhX_dynamical!